In tossworks, people can be added as members or contacts. It's recommended to use them differently based on your team's structure.

For teams consisting of only you and other operators

This applies to teams where the members are just you and the workers, who may not know each other or communicate directly. This is one one common scenarios in small teams.

Cases that fit this scenario include:

• You are the team leader with a few operators

• You are a sole proprietor or freelancer employing a few contractors

• You are a corporate president employing a few contractors

Recommended setup in tossworks

Add co-workers as contacts. Conduct a task inventory as per Toss works to someone! and delegate tasks that can be assigned to contacts, while you monitor the tasks sent to someone and focus on the tasks that only you can handle.

For teams consisting of you and members only

In this case, you are the leader, but other members may also create tasks and request work to others. Sometimes, members might assign tasks to you. This is also a common pattern in small teams.

Applicable scenarios:

• A company composed of you and a few employees

• Situations where you and your contractors might assign tasks to other co-workers

• A team consisting of you and a few other employees

Recommended setup in tossworks

Create a workspace and invite other members to join it as workspace members. Upgrading to a team plan is necessary to create a workspace.

For teams consisting of you, members, and other workers

This pattern applies to teams with multiple members, including you, managing multiple workers or communicating with multiple clients. Even with a small number of people, this structure leads to frequent task handovers and increases management time and costs. It's important to establish the team's operational workflows while the project is still simple.

Relevant cases:

• A team including you managing external contractors

• A team composed of you and a few contractors managing multiple clients

Recommended setup in tossworks

Create a workspace and invite other members as workspace members. Additionally, add external contractors and clients as contacts within the workspace.

This allows other members to issue tasks and make requests to external contractors and clients, where you can monitor and manage them.

This approach remains effective even as the number of members or contacts increases, as long as the structure remains the same.